Privacy Policy
How AxleIQ approaches information, product data, security, and user choices.
Effective July 27, 2026
Overview
This policy explains how AxleIQ handles information associated with this website and AxleIQ products. Product-specific notices presented inside an app or service may provide additional details and will control for that product where they differ.
Information we may receive
We may receive information you choose to provide, such as your name, email address, support request, beta interest, or other message content. AxleIQ products may also process account details, device and diagnostic information, structured professional records, and user-submitted photos or documents when those features are used.
How information is used
Information may be used to provide and improve AxleIQ products, respond to support requests, maintain security, operate account and synchronization features, communicate about testing or availability, and meet legal obligations.
Storage and service providers
AxleIQ may use reputable hosting, authentication, database, file-storage, analytics, email, and distribution providers. These providers process information only as needed to deliver their services to AxleIQ and are subject to their own security and privacy commitments.
Sharing
AxleIQ does not sell personal information. Information may be shared with service providers, when directed or authorized by the user or organization, to protect rights and safety, or when required by law.
Retention and security
Information is retained only as reasonably necessary for product operation, legitimate business purposes, contractual requirements, dispute resolution, and legal compliance. AxleIQ uses reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.
Your choices
You may request access, correction, or deletion of information that AxleIQ controls, subject to legal, contractual, operational, and record-retention requirements. Some product records may be controlled by the user’s agency, employer, fleet, or other organization.
Children
AxleIQ products and this website are not intended for children under 13, and AxleIQ does not knowingly collect personal information from children under 13.
Updates and contact
This policy may be updated as products and legal requirements evolve. Material changes will be reflected by a revised effective date. Privacy questions may be sent to contact@getaxleiq.com.